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APC Back-UPS CS Owners In cooperation with the U.S. Consumer Product Safety Commission (CPSC), as well as safety organizations and government agencies worldwide, American Power Conversion is recalling their Back-UPS CS models in both 120-volt and 230-volt units listed below.PROBLEM: Potential Overheating and Fire Hazard HOW TO DETERMINE IF YOUR UPS IS PART OF THE RECALL Step 1: Locate Product Sticker Step 2: Check Model Number Step 3: Check Serial Number AB0048 through AB0251 Any units with an "R" at the end of the serial number are not part of the recall. WHAT TO DO IF YOUR UNIT IS AFFECTED Step 1: Disable unit Step 2: Register online for unit replacement Step 3: Return old unit
08/01/02: From Hewlett-Packard ATTENTION HEWLETT-PACKARD LASERJET PRINTER CUSTOMERS If You Purchased or Otherwise Acquired in the United States or District of Columbia a Hewlett-Packard (“HP”) LaserJet printer of one of the following models: 5L, 6L, 1100 series, 3100, 3150.... The purpose of this notice is to inform you of a proposed settlement of class action Extensis Inc. v. Hewlett-Packard, Docket No. MID-L-6843-01. The goal of the Settlement is to provide relief to those persons who purchased certain HP LaserJet printers that might have been affected by a problem in the paper feed mechanism. Plaintiff alleges that these performance problems result from defectively designed separation pads which oxidize, degrade, and harden during the expected useful life of the unit, and often cause the printer to multifeed paper. If you purchased or acquired by gift a HP LaserJet printer with the model numbers identified above, you may be a member of the class and your rights will be affected by the legal proceedings in this action.Adobe Acrobat Reader is needed to view the Full Notice of Class Action Settlement document. To download a free copy of Adobe Acrobat Reader, go to http://www.adobe.com/products/acrobat/readermain.html. If you have problems printing the Full Notice of Class Action
Settlement, you may request a copy be sent to you via U S Postal Mail. Contact
the Claims Administrator at 1-866-852-8620.
3/28/2002 - HP supplier Longwell announces recall of AC power cords for certain inkjet printers. In cooperation with the U.S. Consumer Product Safety Commission, Longwell Electronics is recalling AC power cords shipped with certain inkjet printers manufactured by Hewlett-Packard Company. The plug that connects the power cord to the printer may crack, exposing live electrical contacts and presenting a hazard for electric shock or electrocution. The recall is isolated to Longwell "LS-7C" gray two prong power cords. The cords were shipped with certain HP Deskjet and Photosmart printers in the U.S. and Canada from April 2001 through January 2002. For more information, including checking to see if your printer is included in the recall, and instructions for obtaining a replacement cable, visit: http://h30022.www3.hp.com/home1/ 3/17/2001 - New 567 Area Code Means Phone/Computer Changes: As you probably already know, a new area code has been assigned to "overlay" the current 419 area code. The new code, 567, will go into use late this year. As a result, on December 1, 2001, it will be MANDATORY throughout the 419 area code area to dial the area code and phone number, even for LOCAL CALLS. In the Ameritech service area, it is possible to use 10-digit dialing TODAY. This requirement has implications for your phone system (it may need to be reprogrammed, or even replaced), alarm system -- and anything else that currently handles telephone numbers. If you are in the 419 area code and have modems dialing local telephone numbers for remote control, Internet access, credit bureau access, etc. those numbers will need to be changed to reflect 10-digit dialing. Throughout our client base, CDS will be proactively changing these numbers where/as we find them. 3/7/2001 Another Virus, "Naked Wife": There's another REALLY NASTY new virus in circulation. It's called "Naked Wife" because that's what the subject line in the email reads. Unlike some of the "just annoying" viruses in circulation recently, this one will DESTROY your Windows environment and require a reload -- IF you run the attachment to the mail message. The following information is from the Symantec (Norton) Anti-virus Research Center...._____________________ When first executed, W32.Naked@mm displays a
window that appears to be loading a Flash movie. The window will display the
words "JibJab." If you click the "Help > About Windows"
menu, the following message will be displayed: You're are now F***ED. (c) 2001
by BGK (Bill Gates Killer)
If this payload is executed, the only way to get the system back to an operational state is to reinstall it. SARC has also received several corrupted samples. The corrupted variant of this worm will be detected as W32.Naked.dam. The corrupted variant cannot cause any damage to the system. However, if found, it should be deleted. 2/12/2001 ANNA KOURNIKOVA VIRUS (REAL) and SOME HOAXES -- Today we saw, first-hand (received, but were not infected by), the "Anna Kournikova" virus. This is another VBS script virus that is sent as an e-mail attachment and once the attachment is opened, you're infected and it will send itself to the people in your address book. The virus comes as an attachment named "AnnaKournikova.jpg.vbs" and carries the message "Hi: Check This!" At least three subject lines have been identified: "Here you have," "Here you go" and "Here you are" - all followed by a smiley face. The virus is sent automatically only through Microsoft Outlook mail clients where the attachment has been opened, though it may be spread manually by other means. As always, not opening unexpected attachments, even from known or trusted sites, is one of the best defenses against infection. If you get this particular message, don't open the attachment, delete the message and empty your recycle bin. Maintaining updated virus signatures files is also essential, although tonight we were unable to get connected to some of the major sites, probably due to the high traffic levels being generated as a result of this latest problem. That having been said, we've also seen our fair share of virus hoaxes in the last couple of weeks, including a couple of old ones like "Wobbler" and "Win a Holiday". We'll say it again.... unless it DIRECTLY and SPECIFICALLY affects their systems, software or customer base, companies like Microsoft, AOL and IBM don't issue virus alerts through mass mail to the general public. One of the ways that the hoaxers will try to legitimize their hoax is to say that it came from a large, reputable company. Passing these things along, like the hoax message will often suggest you need to, only clogs up the Internet and mail systems with a lot of junk. 1/21/2001 MELISSA VIRUS VARIANT CIRCULATING -- Computer virus experts say a new variant of the Melissa virus is spreading, this time in the guise of a Macintosh-formatted Microsoft Office document. The latest variation arrives as an email with the words "Here is that document you asked for ... don't show anyone else ;-)" in the body, along with an attachment called "anniv.doc.". It’s not high-risk yet, but it's a nuisance. The virus, dubbed alternatively Melissa-X and Melissa 2001, was set loose on the Net after a Macintosh Office 2001 user saved a document infected with the virus and sent it to a Windows 97 user, who opened the infected email and started the latest round of infection. The virus can be spread on either a PC or a Mac. Like other Melissa variants, though, only Windows PCs will send mass email copies of the infected file. Most antivirus companies are in the process of updating their signature files to recognize this new variant. We are warning users (again) to not open any suspicious email attachments. 12/01/2000 ANOTHER MAIL BORNE VIRUS -- While we're not aware of any local outbreak, anti-virus research centers have elevated W32.Prolin to a "moderate threat." W32.Prolin.Worm is a worm that spreads via Microsoft Outlook by emailing itself to everyone in the Outlook address book. The worm sends a copy of itself with the filename: CREATIVE.EXE The file is attached to an email with the subject line: A great Shockwave flash movie The body of the email is as follows: Like most of these types of viruses, they aren't dangerous...
IF YOU DON'T OPEN THE ATTACHMENT. Delete this message if it appears in
your mailbox. Current virus signatures in most vendors' products provide
detection for this virus. (For those files with .pif extensions, the .pif extension
might not be visible in your mail program). MTX virus damages Windows system files and so is VERY DIFFICULT (meaning costly) to remove. In some cases it will be more effective to "start over" on infected systems -- so virus protection that is regularly maintained is essential. 11/28/2000 ANOTHER VIRUS HOAX RESURFACES -- The "Budweiser Frog Screen Saver" virus hoax is making the rounds again. This is NOT a virus; it's hoax. See our 11/13/2000 news item for more virus hoax information.
11/13/2000 VIRUS HOAX RESURFACES -- From time to time, a virus
"hoax" is circulated, scaring our clients and making our lives a
little more exciting. Today, the "Wobbler" hoax surfaced in the
mailboxes of several clients. It contains text exactly like, or similar
to, the following: 10/27/2000 COMPAQ ARMADA OWNERS -- Compaq Computer Corp. is voluntarily recalling about 55,000 battery packs used in its Armada E500 and V300 notebook computers, citing a possible fire hazard. The battery packs were distributed worldwide and sold with the laptops and as replacement spares, the computer maker said in its recall notice Friday. Compaq will replace each recalled battery pack with two new batteries. The company said it recently identified a single defective battery pack manufactured this summer. The battery pack overheated, released smoke and damaged the computer it was powering. The battery packs being recalled have one of the following codes on the white label to the right of the battery connector: TCGK 00001- 10500; TCGK 20001- 21800; TCGK 40001- 83100 or TCHK 40001- 44700. Compaq stressed that the recall involves only the battery packs, not the notebook computers themselves. CONTACT COMPREHENSIVE DATA SERVICES to FACILITATE YOUR RECALL REPLACEMENT!
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