Why businesses should opt for CRM

Why businesses should opt for CRM

However good you are at running your business, you’ll not get very far without a steady stream of customers. So you need to look after them. One of the factors that differentiates good companies from great ones is customer relationship management, commonly known as CRM. Over the past few years, thanks to the huge growth in online reviews and social media, customers’ expectations have changed, meaning people now have more power and businesses need to adapt accordingly to respond to customer demand.

Why you should quit break/fix

Why you should quit break/fix

You’ve been using your break/fix contractor for years. For the most part, he’s been reliable and helped your business run a smooth IT operation. But you’ve been hearing more and more about Managed Services, and it’s peaked your interest. If you’re thinking about making the jump from break/fix to Managed Services, here are a few compelling ideas to consider.

How to choose the best MSP

How to choose the best MSP

Business owners increasingly realize the importance of adopting IT systems that are efficient, flexible, and cost-effective. But as customers’ expectations rise, their IT becomes far too complex and demanding for businesses to manage alone. This is why many businesses opt to contract a Managed Services Provider (MSP) to look after their IT needs.

Want to know the true value of Cloud services?

Want to know the true value of Cloud services?

You’ve been thinking about signing up for Cloud services. But you’re skeptical, and lingering questions are still bouncing around your mind. Will the Cloud really help my business? Will it increase profits? What is its true value and purpose? If you still have any doubts about this so-called futuristic technology, read on.

5 Free or affordable business platforms

5 Free or affordable business platforms

The beginning of a new year can be rather stressful and expensive for everyone, employees and business owners alike, with new plans and goals set in place right after long holidays. While it is great to start anew, it can be tough to justify or find the funds for new expenses, even if there is a real need.

Phone systems for your business

Phone systems for your business

Communication is a vital part of business. While customers certainly appreciate digital systems like email and chat, there are times when simply talking to someone is preferable. Because of this, and the fact that many businesses will always have customers who prefer to talk, most businesses do need a phone system.

Investing in 3 main IT areas

Investing in 3 main IT areas

IT is in a near constant state of evolution, largely because of the sheer number of technology-based systems and products released on a weekly basis. This fast-paced development has led to the creation of three major IT areas. It is essential that companies invest in these three areas if they want their business to succeed.

Types of business apps to install

Types of business apps to install

Mobile technology like phones and tablets has become essential for businesses of all sizes. If you have a smartphone or tablet, you are not only more mobile, but can also be more productive. While these devices are being integrated in higher numbers, it really is the apps that enable users to do more.

Benefit of HR modules for ERP

Benefit of HR modules for ERP

For every business there are multiple keys to success. One of the most important is your staff. If you manage your employees in the right way, and offer them the information and systems they need to do their jobs, you could see business running smoothly and profits on the rise.