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AI-powered VoIP: what businesses can expect

AI-powered VoIP: what businesses can expect

Automating business processes is a necessity for most organizations. While the human element is still important, automation increases time to market and saves money. And because telecom is an essential part of businesses’ operations, AI developers are introducing advances in VoIP telephony that will take automation to a whole new level. Contact center operations Highly […]

Amazing improvements in Office 365

Amazing improvements in Office 365

If you’re an Office 365 subscriber, you’re in for some souped-up enhancements. Most involve artificial intelligence (AI) making sense of your data for you, so you spend less time and effort manually processing it. Here are a few of the latest enhancements that’ll give you more time for value-added tasks (and for coffee breaks and […]

Simplify logging in with Windows Hello

Simplify logging in with Windows Hello

Just like in sci-fi movies, Microsoft’s biometric logins can now recognize your face, fingerprint, or eyes when you attempt to access your device. Here’s everything you need to know when setting up Windows Hello. Say hello to fingerprint, iris, and facial scans Windows Hello is an advanced biometric identity and access control feature in Windows […]

Put a Filter on IT…

Put a Filter on IT…

Last month, news came out about a government agency being infected with malware because an employee liked to visit, let’s say, “adult” sites on his work computer. An employee at the US Geological Survey (USGS) EROS Center, visited hundreds of pornographic sites, and even downloaded content onto a personal USB flash drive.

Think your password is secure? Think again

Think your password is secure? Think again

A password policy designed for federal agencies must be secure, right? Surprisingly, that hasn’t been the case, according to the National Institute of Standards and Technology (NIST). The NIST created many of the password best practices you probably loathe — the combination of letters, numbers, and special characters — but it now says those guidelines […]

How to speed up Macs running on Mojave

How to speed up Macs running on Mojave

When your previously blazing fast Mac is taking longer than usual to start up, launch applications, or open and save files, something’s clearly wrong. Some users think it’s due to the macOS Mojave update, but it could also be due to other issues. Regardless of what’s causing the slowdown, these tips can help. Clean up […]

Why SaaS is right for your business

Why SaaS is right for your business

Almost every business relies on software to operate, but most SMBs find lifetime licenses painfully expensive. What can you do to harness the power of software without breaking the bank? One good alternative is software as a service or SaaS. Read on to learn more. What is SaaS and what makes it appealing? SaaS is […]

The true cost of an ugly website

The true cost of an ugly website

We are taught never to judge a book by its cover. But in this superficial age, looks are everything, especially for websites. Your website is a customer’s first impression of your business, and if it doesn’t wow them, you’re losing money. Follow these best practices so you don’t end up in that situation. A variety […]

5G’s impact in the evolution of VoIP

5G’s impact in the evolution of VoIP

Mobile connectivity is a top priority for personal and business users alike. 5G, or fifth-generation wireless systems, will change not only people’s daily routines but also the way small- and medium-sized businesses (SMBs) operate. Here are three main ways that 5G will change VoIP for SMBs. Improved Video Conferencing The major factor holding web and […]

Get the most out of Office 365 with these tricks

Get the most out of Office 365 with these tricks

Does your organization need to optimize its migration and provision of Office 365? Here are 6 strategies for managing and making the most out of your subscription to Microsoft’s premium cloud-based productivity suite. Declutter your inbox If you’re having trouble managing the overwhelming amount of emails in your inbox, then using Office 365’s “Clutter” feature […]