Building rapport with customers has never been easier with customer relationship management (CRM) software. You can keep track of contact information, buying preferences, and sales patterns. It’s a must-have for all sales and marketing teams. If you want to know how to make the most out of your CRM, follow these tips. Always update customer […]
How to make the most out of your CRM
Scammers deriving new ways to scam via VoIP
VoIP (Voice over Internet Protocol) makes business communications simple and inexpensive. However, scammers are still finding ways to exploit VoIP, such as through “vishing scams, a new type of phishing wherein fraudsters make phone calls, pose as a business or financial partner, and request private details. The best way to prevent yourself from being scammed […]
Safeguard your iPhone from phishing
Phishing scams have been around for years, and they’ve gotten smarter with time. Recently, criminals have been targeting iPhone users through a voice phishing scam that makes the call appear like it’s coming from Apple Support. Fortunately, there are simple but effective tips so you don’t fall prey to this notorious scheme. If you receive […]
Single Sign-On: The key to user management
Making passwords can be tedious. From complexity requirements to minimum lengths, creating a password for each new account brings its own set of headaches. If this problem is reaching a boiling point, Single Sign-On (SSO) solutions can help. These techniques are secure, easy-to-manage, and do away with the need to manage a long list of […]
Know all about Windows 10 build 18305 for PC
Microsoft is releasing Windows 10 build 18305 with a number of major features and improvements for the Start menu, Windows Security, Task Manager, File Explorer, and the Settings app. Start menu This now has a new single-column layout with reduced top-level tiles. This layout appears when you’re creating a new account, setting up a new […]
How to manage Google reviews
Google is shaking things up yet again. Reviews from sites like Facebook and Yelp will now be displayed in search results with well-placed keywords and link-worthy content. Here’s how you can efficiently manage your business’s reviews How Google changed search results Google now automatically aggregates and includes online reviews to display in the Knowledge Panel […]
Get your network gear ready with UPS
Clever business owners utilize an uninterruptible power supply (UPS) during disasters like fires, storms, and other emergency situations. A UPS is usually set up for desktop computers to give users enough time to save their work and progress. Another useful power-saving plan for emergency situations would be to use a UPS for networking gear. UPS […]
VPNs: Why you need them
Installing antivirus software and setting strong passwords are no longer considered the bare minimum in cybersecurity. With hackers, third parties, and ISPs constantly monitoring networks and your online habits, hopping onto a virtual private network (VPN) is crucial for keeping your surfing habits private. Here’s why. What is a VPN? The best way to describe […]
It Can’t Last, But…
…as I’m writing this, the spring-like days have us thinking already about air and power conditioning in the coming summer months. It’s really not that far off as we approach February. (How’s that for optimism? Of course, by the time you read this we could have a blizzard, too).
Anyway, the nice weather reminds us that it’s not too early to be looking at all your computers’ power protection.
Battle of the VoIPs: Hangouts or Skype?
Microsoft and Google have been competing on almost every front. Both have made huge strides in machine learning, cloud computing, and productivity software. In terms of VoIP solutions, the tech powerhouses are also neck and neck with Microsoft’s Skype for Business and Google’s Hangouts Meet. These VoIP tools have several calling and video conferencing features […]
