Blog

Why your business needs CRM

The right technology investment can lead to business success. With customer relationship management (CRM) software at the helm of your sales and marketing efforts, you can nurture long-lasting business relationships and improve your bottom line. If you need a little bit more convincing, we’ve compiled five more reasons why your business needs CRM. Grows with […]

G Suite launches new features

Tech giant Google has always listened to customer feedback to make continuous improvements to its powerful suite of applications. And in the most recent case, Google Cloud’s G Suite has introduced five new updates. What do they include and are they worth getting excited about? Basic Mobile Management G Suite’s Basic Mobile Management offers an […]

Simplify calendar sharing with Office 365

Knowing your friend’s schedules comes in handy when you’re trying to arrange a reunion, and the same can be said for businesses. Through calendar sharing, employees can simultaneously arrange meetings, prioritize projects and set schedules for contacting customers. Unfortunately, it isn’t as easy as it sounds. Recently, Microsoft made changes to its calendar sharing function […]

How to protect against VoIP call hacking

VoIP has become the ultimate communication tool for enterprises, but it has also become another vulnerability that hackers exploit. Because voice is essentially transferred as data, the risk of digitized messages being intercepted and heard by unauthorized ears increases. That’s why businesses need security systems like an up-to-date session border controller (SBC) to protect against […]

Window 10’s biggest flaws addressed

In the past year, Microsoft was heavily criticized for forcing the Windows 10 OS update on PC users. After thousands of customer complaints, the tech giant vowed to make changes and appease disgruntled end users. With the new year are signs that the firm is finally tending to these problems. Here are some of them: […]

Who’s got your back(up)?

We’ve started out 2017 meeting quite a few prospective new clients. No complaints at all about that. We’re always looking to help more businesses with their IT, digital marketing and related challenges.

The complaint, or at least, the concern, is when we start to look at the current state of a business’ IT (which is probably why we got the “help” call to begin with). What’s been especially striking, is the number of successful businesses who thought their backups were running successfully and being monitored for success – and when we ask “Who’s got your backup?” and start to really look, the answers have been scary.

Cyber security and managed services

Cyber security is something you hear about a lot these days. Sometimes it’s thrown around to scare business owners, other times it has proven to be a cautionary tale, one that small businesses can learn from to fend themselves from online threats that can leave devastating impact. What’s certain is statistics don’t lie, and as […]

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