IT Vigilance
Stop worrying and keep working
When something goes wrong with your IT, everything grinds to a halt. With a standard break/fix contract, you have to wait for something to break before you provider can fix it. That equation seems to make sense, but it leaves you worrying about when and where downtime will strike - and how much it’s going to cost. What if you could minimize downtime and predict your IT expenses?
With the IT Vigilance Managed Support Program from CDS, you can expect:
- Peace of mind - your systems are monitored 24/7
- Less downtime - we identify and fix issues before they cause problems
- Fewer disruptions - we provide most services remotely or overnight
- Predictable budgeting - a flat monthly fee covers everything
IT Vigilance from CDS reduces downtime and increases reliability by revealing IT problems with your network before they become failures - and by dramatically shortening the time from failure to resolution. We monitor your critical IT hardware and software 24/7, and notify you at the first sign of trouble. And with IT Vigilance+ we automatically begin the remediation process!
Our fact sheet has all the details
PC Vigilance includes:
- Antivirus with automatic updates (value: at least $3/month/PC)
- Triple antispyware with automatic updates (value: at least $2/month/PC)
- Regular antispyware “sweep” to remove dangerous items that users might have “invited” onto their computers (value: at least $9/month/PC)
- Regular automatic removal of “temp” files (value: at least $9/month/PC)
- Automatic application of those Microsoft critical updates that are deemed tested and safe (value: at least $9/month/PC)
- System health monitoring on our managed services dashboard, including information on antivirus/antispy protection status (value: information that’s not available without regular monitoring)
- Availability of “remote control” support (value: avoiding on-site travel charges and travel time delays for any issue that can be handled without a visit)
- Asset reporting (value: information that’s not available without maintaining a computer inventory w/some other tool)
- Priority response vs. clients not on an IT Vigilance plan, and
- Professional services rates for non-covered services locked for the term of the program
- Total value: well over $30/month/PC.
All for $19/month/PC on a one-year agreement, or pre-pay a year and SAVE at $199/year/PC.
Want to stop worrying about IT maintenance costs?
